FAQs

Some customers have asked us a few questions that we thought we would share with you.

Do consumers pay to use ChooseEnergy?

No, there are no fees or extra charges to consumers for visiting the site, reviewing the information and/or for using the site to switch electricity providers.

Do retailers pay to have their prices and offers listed on ChooseEnergy?

No, if a customer switches to a new electricity provider using ChooseEnergy, the retailer pays ChooseEnergy a small commission. There is no added or hidden cost to consumers. Retailers may advertise on the site, but the advertising does not affect the offers made to consumers.

Will all consumers be offered the same prices?
The retail electric providers decide what prices to offer consumers based on their electricity usage – quantity and patterns – as well as where they reside.

How is ChooseEnergy different from www.Powertochoose.com, sponsored by the Texas Public Utilities Commission?

ChooseEnergy allows consumers to compare and SWITCH electricity providers if they want to. www.powertochoose.com merely allows consumers to compare, but choosing and switching providers is not available directly from their webiste. CE also allows business owners to compare real-time offers and order service from competing retail electric providers.

Will consumers have to commit to long-term contracts?

Consumers can also consider the length of contracts while reviewing the various offers made by different electricity providers. Some providers may offer different rates for various lengths of contracts. After reviewing all their options and deciding what is best for them, consumers can select the proposed offer which best meets their needs.
Consumers can actually sort by contract length, cost and clean energy product types. Electric providers offer contracts that usually range from month-to-month to up to 3 years.